Transport and Delivery
Delivery: Where and When
The deliveries are made from Monday through Friday. No deliveries are made on weekends or local holidays.
Orders are usually delivered within 5 to 8 business days. The delivery schedule is usually met, and although Pungits cannot guarantee punctuality, all orders are delivered within 30 days from the date of confirmation of receipt of the order, at the latest. Once an order is shipped, the Customer receives an e-mail notification about the expected delivery date.
Verification on Receipt
The Customer must verify the state of the packaging upon delivery. If the package is damaged, the Customer must not accept the delivery. The amount of the purchase and the delivery expenses will be refunded to the Customer once the warehouse has processed the return of the products. Pungits informs that the delivery must be verified within a reasonable time after receipt. In case no notice of rejection of the products is received within 30 days of delivery, Pungits will consider the Customer to have accepted the delivery. This does not affect the Customer’ right to return or exchange any order as set out in Section 6 below.
Delivery expenses apply to each order. The exact expenses for each delivery depend on the country of receipt according to DHL price-list. Customs duties expenses covers the Customer.